Data Controller
Emmerit Business Consulting Ltd (Company No. 08361828)
3 Hardman Square, Spinningfields, Manchester, United Kingdom, M3 3EB
Contact Us
Information We Collect
- Account data (name, email)
- Payment status (via Polar - we don't store card details)
- Usage data (features used, AI token consumption)
- Technical data (IP address, browser, device)
How We Use Your Data
- Provide and maintain Tape
- Process payments and manage subscriptions
- Send service-related communications
- Improve our services and fix issues
- Comply with legal obligations
Legal Basis (UK GDPR)
- Contract: To provide our service to you
- Legitimate interest: Analytics, security, service improvement
- Legal obligation: Tax records, fraud prevention
Third-Party Services
We use the following services to operate Tape:
- Neon - Database (US)
- Polar - Payments (EU)
- Resend - Email (US)
- Google Cloud - AI (US)
- Vercel - Hosting (US)
International Transfers
Some services are based outside the UK. We ensure appropriate safeguards (Standard Contractual Clauses or adequacy decisions) are in place.
Data Retention
We keep your account data while your account is active and for 2 years after deletion. Legal/tax records are kept for 7 years as required by UK law.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent
- Not be subject to automated decision-making
Contact us to exercise these rights.
Cookies
We use the following cookies, all necessary for the service to function:
- Authentication cookies - Keep you signed in
- Preference cookies - Remember your settings (e.g., sidebar state)
We use privacy-friendly analytics that do not use cookies or track you across sites.
Complaints
You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we handle your data.
Contact
Questions about this policy? Contact us